SOCIAL IMPACT PLATFORM

Text Messaging Software for Mentorship Programs

Simplify how you launch, manage, and measure programs for mentorship, coaching, and peer support.

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Quick setup with program templates

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Save time with automations

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Measure and report impact effortlessly

Karina's Career Coaching Program
FirstVenture's Early Stage Accelerator
CSUEB's Alumni Mentorship Program
Javi's Coding in React Bootcamp
JumpStart's College Access Scholars
Jason's Financial Literacy Program
UC Irvine's Peer Mentorship Program
Janice's Content Creation Bootcamp
Karina's Career Coaching Program
FirstVenture's Early Stage Accelerator
CSUEB's Alumni Mentorship Program
Javi's Coding in React Bootcamp
JumpStart's College Access Scholars
Jason's Financial Literacy Program
UC Irvine's Peer Mentorship Program
Janice's Content Creation Bootcamp
Dashboard
Activities
Surveys
Integrations
Reusable Flows
Track Progress
Insights

WE WORK WITH ORGANIZATIONS MAKING AN IMPACT

WE WORK WITH ORGANIZATIONS MAKING AN IMPACT

Meet participants where they are — on their phones

Today, texting is the most effective way to reach participants.

98%

Open Rates

Concise and timely texts that keep your participants motivated.

90%

Prefer Texting

Fit into participants' busy lives with content and quizzes over text.

97%

Have Mobile Phones

Eliminate access barriers and reach participants anywhere.
Solutions

A platform to scaffold every stage of your program's lifecycle

Enroll participants in tailored journeys for intake, onboarding, feedback, and more.

Automated Onboarding

Create a 1-week onboarding drip campaign to get new participants ready to start.

Reduce Absenteeism

Reduce absenteeism by engaging students through timely, personalized SMS reminders and check-ins, ensuring they stay on track.

Boost Retention

Send relevant resources and nudges to participants at risk of dropping out.

Reflection Exercises

Foster personal growth by sending personal reflection exercises.

Prevent Melt

Combat melt by guiding students through key transition periods with personalized messages that keep them informed and engaged.

Peer Support

Build a supportive community by facilitating introductions between participants.

Monthly Pulse Checks

Listen to and understand your participants by collecting feedback regularly.

Reduce Reneges

Keep students committed with personalized communication and meaningful connections as soon as they accept their job offers.

Something else?

Build your own SMS journey tailored to your goals.
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Features

Facilitate high-quality programs through text

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Build interactive conversations that get the right resources to the right people

Build interactive conversations that get the right resources to the right people.

Schedule and automate messages based on groups and workflow logic

Measure outcomes effortlessly with hassle-free surveys and easy reporting

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Learn more

Simplify SMS for Students and Staff

Powerful Administrative Tools

Program facilitation, user onboarding, impact measurement, and stakeholder reporting -- simplified with one platform.

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Customize a program template to start

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Simplify your program's intake process

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Visualize results on your dashboard

Mobile Data Collection

Get higher response rates with SMS surveys that students actually complete.

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Onboard participants effortlessly

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Create unique program experiences

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Build a collaborative learning community

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Your Program's Source of Truth

No more messy spreadsheets, documents, or tedious forms. Access activities from an intuitive online portal.

vertical_split

Customize a program template to start

flight_takeoff

Simplify your program's intake process

auto_graph

Visualize results on your dashboard

Create Beautiful Reports

Make sense of your data and share impact reports with stakeholders and funders.

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Onboard participants effortlessly

palette

Create unique program experiences

forum

Build a collaborative learning community

See a Demo
Real Time Analytics

Make sense of your data with reporting that's simple to use and easy share.

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Customize a program template to start

flight_takeoff

Simplify your program's intake process

auto_graph

Visualize results on your dashboard

Online Hub for Content Management

No more messy spreadsheets, documents, or tedious forms. Manage your content from an intuitive online portal.

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Onboard participants effortlessly

palette

Create unique program experiences

forum

Build a collaborative learning community

See a Demo
Your Program's Source of Truth

No more messy spreadsheets, documents, or tedious forms. Access activities from an intuitive online portal.

vertical_split

Customize a program template to start

flight_takeoff

Simplify your program's intake process

auto_graph

Visualize results on your dashboard

Create Beautiful Reports

Make sense of your data and share impact reports with stakeholders and funders.

directions_run

Onboard participants effortlessly

palette

Create unique program experiences

forum

Build a collaborative learning community

See a Demo

Meet Our Supporters

We have impactful numbers

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99%
Customer satisfaction
32M
Monthly active users
$125M
Capital raised
240%
Company growth
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Reimagining tech for impact

🚹 Traditional solutions for case management and project tracking aren't built for impact-driven programs. That's why some rely on inefficient workarounds like spreadsheets.

✅ Firstly reimagines software to handle the complexity of programs while simplifying the experience for the people behind them.
Speak with a team member
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Features

Cutting-edge features for advanced analytics

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
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Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
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How It Works

Setup is straightforward, with our team to guide you at every step.

Design Your Journey

Utilize our platform to create customized text message campaigns that address the specific challenges and milestones of your student population.

Engage Students

Automatically send personalized and timely messages that provide guidance, reminders, and resources directly to students’ phones.

Monitor and Optimize

Use our analytics dashboard to track the effectiveness of your campaigns, gain insights, and make data-driven improvements to better support your students.
Build

An online home for your all your content and resources

No more messy spreadsheets, documents, or tedious forms. Access activities from an intuitive online portal. It's time to eliminate data siloes, inefficient processes, and unnecessary work.
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Manage

Stay updated and keep everyone on track

Manual check-ins and updates keep you busy. Instead, coordinate all program activities and communications from one place. Set automatic reminders to ensure that no one falls behind.
Measure

Know your impact and tell your story effortlessly

Collecting impact data is tedious. We automate your tracking and surveying so you can focus on what matters. Show your tangible results with reporting that’s simple to use and easy share with stakeholders.
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Simplify the admin and participant experience

Powerful Administrative Tools

Program facilitation, user onboarding, impact measurement, and stakeholder reporting -- simplified with one platform.

vertical_split

Customize a program template to start

flight_takeoff

Simplify your program's intake process

auto_graph

Visualize results on your dashboard

Engage Paticipants Anywhere

Mobile-first programs that participants can access anywhere, including text messages.

directions_run

Onboard participants effortlessly

palette

Create unique program experiences

forum

Build a collaborative learning community

See a Demo
Your Program's Source of Truth

No more messy spreadsheets, documents, or tedious forms. Access activities from an intuitive online portal.

vertical_split

Customize a program template to start

flight_takeoff

Simplify your program's intake process

auto_graph

Visualize results on your dashboard

Create Beautiful Reports

Make sense of your data and share impact reports with stakeholders and funders.

directions_run

Onboard participants effortlessly

palette

Create unique program experiences

forum

Build a collaborative learning community

See a Demo

Programs tailored to your organization's mission.

It's your impact and your vision, amplified with our impact management platform. Explore the different programs and use cases that we streamline. Launching something else? Let's brainstorm together.

Peer Mentorship

Set up virtual events, async activities, and self-paced modules. Firstly's matching algorithm helps mentees find their perfect mentor. It's mentorship made easy and meaningful.

1:1 Coaching

Create unique coaching experiences with Firstly. We handle the essentials—scheduling, progress tracking, and client engagement—freeing you up to focus on what really matters.

Courses

Bring your courses to life by creating interactive learning experiences. It's like a home for all of your educational offerings and content that keep learners hooked from start to finish.
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Launch programs and partnerships across sectors.

With Firstly's team of seasoned program experts and network of mission-aligned partners, we facilitate innovative programs to meet your ambitious impact goals.

Learn more about how Firstly can help by selecting your organization type below.

Colleges

Learn more

Nonprofits

Learn more

Companies

Learn more

Get Started with 3 Simple Steps

1. Create Program

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Set up your program's content and modules with customizable templates. Already have a program? We'll help you import it.

2. Send Invitations

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Invite participants and volunteers to create their profile, complete trainings, and ensure a smooth start to your program.

3. Measure Impact

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Track outcomes with SMS surveys and reflection questions that people actually want to do. See results in your program's real-time dashboard.

Learn more

Our Supporters

What program are you launching?

We have a template for that.

Already have a program? We'll help you import it!

Resources to help scale your impact

Case Study: Firstly Career Jumpstart Mentorship Program

Case Study: UC Irvine Tackles Student Attrition With Peer Mentorship

Impact-Driven Coaches: Unlock Alternative Funding to Grow Your Business

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Firstly helped us launch our mentorship month initiative. 25 employees ranging from junior Associates to senior Partners were engaged and excited to mentor local college students!

Terri L.

Asian ERG Lead @RSM
San Jose State University, 2021
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I feel so lucky that CSU East Bay had Firstly. The program helped me find a group of peers that I can talk to about my career and future.

David C.

Investment Services Intern @FremontBank
CSU East Bay, 2023
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As a freshman, I felt so lost during the semester. Firstly's program gave me a support network that I can depend on for more than just career stuff.

Francine T.

Product Manager Intern @Apple
CSU Long Beach, 2024

Frequently Asked Questions (FAQs)

What can I do with Firstly?
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Firstly can be used to launch programs for mentorship, career development, coaching, cohorts, communities, and more. Admins on Firstly have all the tools needed to coordinate the program's assignments, communication, and surveys from a centralized hub.

What is the setup process like?
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The setup process is straightforward and efficient. We work closely with you to ensure a smooth transition, offering the training and support to launch successfully. We strive to have you up and running as quickly as possible, typically within a few weeks

What makes Firstly unique?
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Unlike other software providers, Firstly is your trusted advisor. Our team takes the time to understand your immediate needs while also envisioning your long-term goals. We're not just providing software, we're providing expert advising to set you up for success.

© 2024 Firstly Edu Institute. All rights reserved.
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